Please read these Terms carefully before using our platform and services.
These Terms of Service constitute a legally binding agreement between you (User, Customer, or you) and AJKA Group LLC, doing business as grwow.ai (grwow.ai, we, us, or our).
By accessing or using the grwow.ai platform, website, applications, or any associated services, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement, and have read and agree to these Terms and our Privacy Policy.
grwow.ai is an AI-powered business operating system providing SaaS tools and managed services to businesses worldwide.
You must be at least 18 years old. You may not use the Services if you are located in a country subject to a US government embargo or on any prohibited parties list.
To access the Services, create an account with accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials, all activity under your account, and notifying us at [email protected] if you suspect unauthorized access.
grwow.ai offers monthly and annual subscription plans. Current pricing is at https://grwow.ai. Annual subscriptions are billed upfront. grwow.ai may modify pricing with at least 30 days advance notice. Price changes apply at the next renewal, not during your current period.
Free trials may be offered to new accounts for a specified duration with no payment required. At the end of the trial, your account may automatically convert to a paid subscription unless you cancel beforehand. Free trial benefits may not be combined with other promotional offers.
By subscribing, you authorize grwow.ai to charge your payment method for all Subscription Fees. Subscriptions auto-renew at the end of each billing period unless cancelled beforehand. Failed payments may result in account suspension. Subscription Fees are exclusive of applicable taxes.
Certain Services incur usage-based fees in addition to Subscription Fees, including:
Monthly: Non-refundable. Cancel anytime and retain access until period end.
Annual: Non-refundable after 14 days from initial purchase. Within 14 days, contact [email protected] to request a refund.
No refunds for accounts terminated due to Terms violations, usage-based charges, or free trial periods.
Cancel anytime via account settings or by contacting [email protected]. You retain access until the end of your billing period. Your account and data are retained for 30 days post-cancellation before potential deletion. Export your data before cancelling (see Section 29).
Subject to compliance with these Terms and timely payment, grwow.ai grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
This license does not include the right to resell, sublicense, copy, modify, reverse engineer, or create derivative works of the Services.
grwow.ai’s obligations are solely to you as account holder. End Clients must direct service issues to you. You indemnify grwow.ai against claims arising from your End Clients’ use of the Services.
grwow.ai IP: The platform, software, design, trademarks, logos, and AI models are owned by AJKA Group LLC. You acquire no ownership rights by using the Services.
Your Content: You retain full ownership of User Content. You grant grwow.ai a limited license to store, process, and display your content solely to provide the Services.
Feedback: If you provide suggestions or feedback, you grant grwow.ai a perpetual, royalty-free license to use it without restriction or compensation.
You are solely responsible for all User Content submitted through the Services. You represent that you own or have the rights to use all User Content, it does not violate any laws or third-party rights, and you have obtained all necessary consents from individuals whose data is included.
Our AI features including AI assistants, voice agents, conversational AI, content generation, and workflow automation are designed to assist users and do not replace professional judgment.
The Services may integrate with third-party platforms. Your use of third-party integrations is subject to those parties’ own terms and privacy policies. grwow.ai is not responsible for the availability, functionality, or data practices of third-party services.
API access is subject to rate limits as specified in our API documentation. Exceeding rate limits may result in temporary throttling or suspension of API access.
grwow.ai will use commercially reasonable efforts to provide advance notice of breaking API changes.
You are responsible for ensuring all communications sent through the Services comply with applicable law:
grwow.ai makes commercially reasonable efforts to maintain Service availability but does not guarantee uninterrupted access. We will use commercially reasonable efforts to provide advance notice of scheduled maintenance.
Your use of the Services is subject to our Privacy Policy, incorporated into these Terms by reference. As a Customer, you are the Data Controller for your End Users’ data; grwow.ai acts as Data Processor. You are responsible for lawful basis, privacy notices, and rights requests for your End Users. DPA requests: [email protected].
Each party agrees to keep confidential all non-public information received from the other party that is designated as confidential or reasonably understood as such. This obligation does not apply to information that becomes publicly available, was already known, is independently developed, or is required to be disclosed by law.
You agree to indemnify, defend, and hold harmless grwow.ai, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Services in violation of these Terms, your User Content, violation of applicable laws, processing of End User data without lawful basis, or claims by your End Clients or End Users.
By You: Cancel anytime per Section 11.
By grwow.ai: We may suspend or terminate immediately without notice if you violate these Terms, engage in fraudulent or illegal activity, fail to pay after notice, or harm grwow.ai or other users.
Upon termination, your license ends immediately, you lose access to your account and data. Sections 16, 24, 25, 26, 27, 30, 31, and 34 survive termination.
Request a data export in a commonly used machine-readable format at [email protected] within 30 days of termination.
Informal Resolution: Contact [email protected] and attempt to resolve informally for at least 30 days before formal proceedings.
Binding Arbitration: Unresolved disputes will be resolved through binding arbitration administered by the AAA under its Commercial Arbitration Rules.
This arbitration clause does not apply to EU users or jurisdictions where mandatory consumer protection laws prohibit such clauses.
These Terms are governed by the laws of the State of Wyoming, United States. Subject to Section 30, disputes shall be resolved in the courts of Sheridan County, Wyoming.
For EU/EEA users: nothing in these Terms limits your rights under mandatory European consumer or data protection law.
grwow.ai is not liable for failure or delay resulting from circumstances beyond our reasonable control, including natural disasters, government acts, war, pandemic, power failures, internet outages, cyberattacks, or third-party service failures. grwow.ai will make commercially reasonable efforts to resume service promptly.
For material changes, we will update the Last Updated date, notify registered users via email at least 14 days before changes take effect, and display a notice on our website. Continued use after the effective date constitutes acceptance. If you disagree, cancel your subscription and stop using the Services.
Questions about these Terms, billing, your account, or legal matters?